Privacy Policy

1. What We Collect

When you create an account, we collect the information you provide — your name, email address, and authentication credentials (managed by our auth provider, Clerk). We also collect basic usage data such as your channel preferences, favourites, and playback settings to personalise your experience.

2. How We Use Your Data

• Provide and improve the Neverthink service
• Personalise your feed and recommendations
• Store your preferences (e.g. skip duration, autoplay)
• Communicate important service updates

3. Third-Party Services

Neverthink uses the following third-party services:

• Clerk — authentication and user management
• Convex — database and backend infrastructure
• YouTube — video content delivery (subject to Google's Privacy Policy)
• Expo / EAS — mobile app distribution

We do not sell your personal data to any third party.

4. Data Storage & Security

Your data is stored securely on Convex's infrastructure. Authentication is handled by Clerk with industry-standard encryption. We retain your data for as long as your account is active.

5. Your Rights

You can request access to, correction of, or deletion of your personal data at any time by contacting us. Upon account deletion, we remove all associated personal data from our systems.

6. Cookies

Our web app uses essential cookies for authentication only. We do not use tracking cookies or advertising cookies.

7. Children's Privacy

Neverthink is not intended for children under 13. We do not knowingly collect data from children under 13. If you believe a child has provided us with personal data, please contact us.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes through the app or via email.

9. Contact

For any privacy-related questions, reach out to us at privacy@neverthink.video